Answer Keys:
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Facilities include:
- gym
- swimming pool
- no jacuzzi, but there’s a 1
- 2 club not included
Opening hours:
Weekdays… 6.30– 3
Weekends… 8.00–20.00
Cost to join: £50 deposit, £ 4 each year, paid in instalments
Procedure
- 5 a form
- choose a 6
- receive a monthly 7
- contact them on any day except 8
Name: Susan Turner
Website address: 9 .com
Mobile no.: 10
Source 1
Source 2
Man | Hello, Health Club, can I help you? |
Woman | Oh, hi. I spoke to someone last week about becoming a member, but I’m afraid I’ve lost my notes. Was it you? |
Man | Could have been. Do you want to come in and join? |
Woman | Well, I’m still thinking about it. I’ve got a couple of questions. |
Man | That’s fine. |
Woman | I’ve never been to a health club before, and I was wondering what you’ve got, as well as the gym. |
Man | Well, we have a lot of facilities. There’s a swimming pool, and sauna ... |
Woman | Oh, not a jacuzzi? |
Man | No, but the sauna’s very popular. |
Woman | Right. |
Man | And so is the tennis court, but you have to book that in advance. |
Woman | What about football? I heard you had a team. |
Man | No, I’m afraid not. Lots of our members enjoy it, but we don’t have a club. |
Woman | That’s a shame. What about squash, or badminton? |
Man | No, I’m afraid not. But we do have a lot of classes, and personal trainers. You can have individual sessions or small group sessions. |
Woman | Yeah, I heard about that. What sort of classes do you have? |
Man | Well, there’s a variety. There’s aerobics, and kick-boxing, which is a lot of fun. Then there’s yoga and Pilates. |
Woman | What’s Pilates? |
Man | It’s a bit like yoga, but more active. |
Woman | Oh, I see. And are the classes included in the price? |
Man | Oh, yes. And there are other things you can do, which aren’t included. You can hire a bike and go cycling in the woods nearby, or go horse-riding. |
Woman | Oh, I’ve never been on a horse. I think I’d prefer to stay inside. What are your opening hours? |
Man | We’re open from six thirty in the morning to ten thirty at night, weekdays, and from 8 am to 8 pm at weekends. |
Woman | And what does it cost to join? I hope it’s not too expensive. |
Man | Well, you pay a £50 deposit, which you get back if you cancel your membership, and then it’s £450 a year, which can be paid in three instalments. |
Woman | I see. And what’s the procedure for joining? |
Man | Well, you’ll need to come into the club and speak to one of our staff. We’ll ask you to fill a form and we’ll take your details. We’ll also ask you to choose a password for the members’ website. |
Woman | The members’ website? |
Man | Yes, you can book classes online, and read our monthly magazine. |
Woman | Oh, I didn’t know you had a magazine. |
Man | Yes, we have articles on health and fitness, as well as nutrition. We also have local information, and a section on medical matters, which is written by our in-house doctor. |
Woman | Oh, that sounds good. I’m not sure when I’ll be able to come in. What time are you there? |
Man | I work every day except Thursday. I start at 3 and finish at 11. I’m meeting someone tomorrow, but I’ll be free after 4. |
Woman | OK. I’ll try and make it tomorrow, but I’ll have to let you know. |
Man | Fine. Just leave a message for me if I’m not there. Oh, I didn’t ask your name. |
Woman | It’s Susan, Susan Turner. Oh, I forgot to ask you, what’s your website address? |
Man | Oh, it’s just our name, Health Club, all one word, no spaces, then dot com. |
Woman | OK, thanks. And… what’s your telephone number? |
Man | Let me see … It’s … 07792 042452. No, wait, it’s 042451. four five two is our old phone number. |
Woman | Let me write that down. That should do. Thank you so much. |